Monday, July 23, 2007

AVex convert problem - Error: cannot create output file. Output folder does not exist or you have no permission to create files

AVex users usually will encounter this problem: "Error: cannot create output file. Output folder does not exist or you have no permission to create files in the output folder. Try to set another output folder under File Menu."; or "Unable to set recorded file name"; or "Cannot create recorded file"; or "Cannot open output file"; or "Cannot create recorded file", after I click the "Convert" button. This is quite common when user doesn't have the write permission to the output folder. Simple solution is to set up a folder with write privilege and problem should most likely be solved.

However, problem is not that simple, some people will still have this problem. So, to get the ultimate solution to this problem, you need to follow the steps as of following:
First, please click here to download and install Xvid 1.0 final.

Make sure the output folder exists, and is not protected from write and you have the privilege to write. Please check whether the output path is still valid, you may set the output path in the "File" menu.

How to set output filename & location?
Then, launch AVex program -> click "Browse" button in the bottom of the program's main pane -> select a folder where you have the administrator's privilege or write privilege in the "Browse for Folder" window, for instance, if you can create a folder named "for instance" in drive C:\, then select "C:\for instance" as your output folder -> click "OK" in the "Browse for Folder" window.

After these steps, 99% of the users should no longer have this error. But, nothing is so sure, for the rest of unsolved scenarios, please contact support@avex-dvd.com, for further assistance, if none of the above solutions work for you. Please don't forget to add the "C:\temp\avex.elog" as an attachment when you write to the AVex support.

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