AVex convert problem - AVex Program still records 5-10 minutes after activation/registration

First of all, if AVex program prompts: "Activation OK, now running with full functionality." which means you don't need to activate the product again. Follow the instructions below, if you're using the AVex DVD program:

Make sure you have installed DirectX 9.0c, MpegDecoder012 and AC3Filter, and choose the "DVD Settings" as of following:
DVD Navigator: Microsoft DVD Navigator
Audio Decoder: AC3Filter
Video Decoder: MpegDecoder012

You can download DirectX 9.0c, MpegDecoder-1/2, AC3Filter, at United Digitals.

If you don't know how to go to "DVD Settings", here's how:
Open AVex program -> click menu "Options" -> select "DVD Settings".

For the AVex Video-only program (inlcuding AVex iPod Video Converter, AVex iPhone Video Converter, AVex Apple TV Video Converter, AVex Zune Video Converter, AVex PSP Video Converter, AVex 3GP Mobile Video Converter, AVex Video Converter Platinum), there won't be any "DVD Settings" in "Options" menu. You should:

(1) Download the K-Lite Codec Pack, if the link doesn't work for you, download it at: http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm, and install it on your system

(2) Click windows "Start" menu -> "All Programs" -> "K-Lite Codec Pack" -> "Tools" -> "GSpot Codec Information"

(3) Click the pink button " ... ", select the original video file(s) to be checked

(4) At the bottom of GSpot program, click the pink button "1" under "MS A/V", the GSpot program should display the audio filter and video filter used by the original video file, e.g.:
Render OK; the following combination of filters was used:
(Src)-->[CoreAVC Video Decoder ]>--(A)-->[Video Renderer ]
(Src)-->[ffdshow Audio Decoder ]>--(A)-->[AC3Filter ]>--(B)-->[Default DirectSound Device]

It's possible that the original video file can't be rendered by the GSpot program, it will probably prompt the error message as shown below:
Warning: DirectShow Crashed while attempting to render this file
This is usually due to damaged, misconfigured, conflicting, or poorly written codec drivers. It is possible, perhaps even likely, that other media players will crash when they attemp to play this file as well, as most of them will also use DirectShow. Although GSpot was able to intercept the crash, attempts to identify the codec which caused it have failed. Unfortunately, no additional information is available at this time.

Please don't panic when you see this warning. You can uninstall your Xvid codec, restart, reinstall Xvid Codec; or uninstall and reinstall your ffdshow codec. Meanwhile, apply this uninstall and reinstall process on your Graphics Card Driver and DirectX 9.0c.

(5) In Step (4), if you're able to read the audio and video filter:
(Src)-->[CoreAVC Video Decoder ]>--(A)-->[Video Renderer ]
(Src)-->[ffdshow Audio Decoder ]>--(A)-->[AC3Filter ]>--(B)-->[Default DirectSound Device]

uninstall the ffdshow and AC3Filter, or whatever the audio decoder and video decoder shown on your GSpot program, restart your system when possible. Then you should be able to start the problematic video files.

Please contact support@avex-dvd.com, for further assistance, if none of the above solutions work for you. Please don't forget to add the "C:\temp\avex.elog" as an attachment when you write to the AVex support.