AVex convert problem - AVex reports: windows encounter a problem and needs to close

First, please go through the previous steps to install the DirectX 9.0c, MpegDecoder012 and AC3Filter. If you have already installed DirectX 9.0c, uninstall and reinstall it.

Then, install Xvid 1.0 Final Codec here.

Uninstall and reinstall the AVex program, if possible. Details click here.

After that, open AVex program, go to menu "Options", click "DVD Settings", modify the DVD Setting as any ONE of the following Combination, but don't mix them up, e.g., don't mix Cyberlink Audio Decoder with Nero Video Decoder:

* DVD Navigator: Microsoft DVD Navigator
Audio Decoder: AC3Filter
Video Decoder: MpegDecoder012
* DVD Navigator: Microsoft DVD Navigator
Audio Decoder: Cyberlink Audio
Video Decoder: Cyberlink Video Decoder
* DVD Navigator: Microsoft DVD Navigator
Audio Decoder: Intervideo Audio Decoder
Video Decoder: Intervideo Video Decoder
* DVD Navigator: Microsoft DVD Navigator
Audio Decoder: Nero Audio Decoder
Video Decoder: Nero Video Decoder

If you can't see the above settings on your system, go through the previous steps to install MpegDecoder012 and AC3Filter first, and try again.

Meanwhile, double check if your system has any of the incompatible codecs, such as the Ligos codecs, MontiVision Deinterlace filter, etc. You may use the K-Lite Codec Pack to detect the codecs installed on your system. Detailed instruction please click here.

Please contact support@avex-dvd.com, for further assistance, if none of the above solutions work for you. Please don't forget to add the "C:\temp\avex.elog" as an attachment when you write to the AVex support.